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I was provided with a prompt quote (Order #1086) but from that point forward Robbie and "Trusty" Transport provided incredibly poor and eventually non-existent communication. A driver was eventually assigned after the normal expected waiting period but the day before the scheduled pickup I was contacted that the vehicle had broken down and to just "be patient".

After not hearing anything I made several inquiries with no responses. I eventually went with a competitor that provided exceptional service.

This company provided very poor communications and customer service and I would highly recommend AGAINST making use of their services. Due to their lack of ability to provide the contracted service my delivery was later than hoped and caused additional expenses as a result.

Reason of review: Order processing issue.

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Anonymous
East Rochester, Ohio, United States #1354259

Trusty transport are crooks , they stole my car and destroyed it , Robbie told me too bad , not his problem

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